Introduction
This week we look at organised crime: a type of crime which is
often able to use physical
violence and economic
power to obstruct the criminal justice agencies in
various ways. In addition, new varieties of organised crime making
use of global computer networks and malicious software programs
(cybercrime) can frustrate the criminal justice agencies by virtue
of the complexity and secrecy of the criminal
activity in which they engage.
Firstly we shall deal with organised crime in general and focus
on the exercise of physical and economic power. Then we shall
focus on some of the issues arising from cybercrime
Organised crime
We won't go into detailed discussion of nature of 'organised
crime' as here we are interested in its effect on criminal justice
(there is a whole course
on organised crime on my website) but we can give a rough
and ready definition of organised crime as 'organised groups of
individuals engaged in continuous criminal activity over time
whose aim is some combination of monetary profit and political
power.
Obviously the type of organised crime varies between different
countries. The type of organisation is, for example, very
dependent on the strength of the state and its law enforcement
agencies and their capacity to combat criminal organisation in a
country as a whole or in some of its regions and cities.
Where these are weak then organised crime may be relatively well
organised, operate in the open in the sense that many of its
members will be known and feared or 'respected' more that the
state authorities. This was the case with the old Sicilian
Mafia. It was also true of the American
Mafia until relatively recently in some of the big cities of
the US
In countries with strong states and law enforcement
agencies - such as the UK and Northern Europe - then organised
crime tends to keep a low profile. It's leaders are less likely to
seek political power and social status and more likely to
concentrate on making money and remaining in the shadows. Much
organised crime also has a network character. For example
the global trade in drugs trafficking may involve, in a country
like the UK where illegal drugs are consumed rather than
manufactured, relatively small groups of people importing and
selling drugs in a relatively decentralised way. Their connections
with each other are more likely to be mobile phones and encrypted
emails rather than any regular meetings of a 'mafia council' where
the 'boss' will give out instructions
Nevertheless, even such relatively decentralised networks of
criminals will have an interest in protecting their drug sales
pitches and therefore at a local level will be interested in
making sure that the public and local community do not create
'problems' by giving information to the police. Meanwhile more
powerful criminals who import and store illegal drugs from
clandestine contacts abroad may have the resources and the
incentive to attempt to corrupt or even intimidate law enforcement
officials to 'look the other way' when important shipments of
drugs are arriving.
In summary therefroe we are concerned with powerful professional
criminals who
1. are not afraid to use violence and
coercion/corruption
- against police and criminal justice agencies (judges, lawyers,
politicians)
- against ordinary members of the public (victims, witnesses,
jurors)
2. make a lot of money as a
result of their criminal activities
Broadly speaking we can consider two types of organised criminals
who make money
- predatory criminals:
bank robbers, fraudsters and other skilled violent professionals
who basically engage in sophisticated high value theft
- traffickers: in
such activities as illegal drugs and people smuggling and the
smuggling of many other illegal or stolen substances
The profitability of such crime raises issues such as money
laundering (global electronic transmission of funds through
numerous bank accounts to disguise their criminal origins. From
the standpoint of the criminal justice system crucial evidence of
criminal activity can be erased by such means.
Additionally, some of the profits of organised crime can be
channelled into the bribery and corruption of police and criminal
justice agencies.
3. have access to clandestine networks, including the
increasing use of computers and information technology,
These will be used to make their activities - particularly the
storage of the proceeds of crime, such as the money from drugs
sales - as invisible and as hard to trace as possible by the law
enforcement agencies
So lets look at how some of this impacts on criminal justice.
The willingness to use or threaten violence and the profitability
from robberies or illegal drugs (or other types of) trafficking-
can be regarded as resources at the disposal of organised crime
some of which can be used to 'protect' their activities against
the public, against victims, and against the criminal justice
system and law enforcement agencies
I. Obstructing the participants
Lets look first at how these resources can be used to obstruct
the criminal justice system firstly, by influencing the behaviour
of key participants in the criminal justice process (remember our
discussion of the 'square of crime')
Let's look at three groups of people whose participation is
essential to the criminal justice process
1. witnesses and victims
crucial in giving information to the police or evidence in court
To understand the impact of some of the issues here we must be
clear about the nature of the criminal trial process, especially
in the English criminal justice system. Firstly there are several
elements (some of them shared by all jurisdictions) which are held
to be crucial guarantees of a fair trial
-
only the guilty can be punished: no punishment or similar
constraint can be imposed upon people who have not been
convicted of a crime in the courts of law
-
the accused is to be regarded as innocent until proved guilty
beyond reasonable doubt. This
latter phrase distinguishes the high standard of proof in a
criminal trial from the lower standard in a civil dispute
which awards damages (e.g. for libel or slander) on the balance
of probabilities.
-
the burden of proof is on the prosecution. The accused does
not have to prove their innocence: the prosecution has to
prove guilt beyond reasonable doubt. If this cannot be done
then the accused must be acquitted
-
all evidence presented by both prosecution and defence must
be presented in court and be open to challenge by the other
side. This is a key principle of the adversarial trial system
in Britain and similar jurisdictions around the world.
The jury plays the role of key audience for the adversarial
process: convincing 12 ordinary people like yourself of your guild
has been historically held to be one of the fundamental bases of a
fair trial and fundamental to civil liberties because it:
(a) forces the prosecution to state its case in simple terms so
ordinary people can understand it
(b) prevents collusion by the various branches of the state - the
judges, police and government - to fit people up
From time to time there is criticism that juries are ineffective
and come to 'wrong' decisions. Recent
research sponsored by the Ministry of Justice refutes this
and emphasises that juries are fair
Two main threats to this from powerful offenders are:
Witness intimidation
Organised crime groups and even quite localised criminal gangs
may commit serious crime and subsequently intimidate or threaten
both the victims and potential witnesses such that the
investigating police officers meet with a 'wall of silence' when
they try to get information, yet alone persuade members of the
local community to appear in court as witnesses for the
prosecution
Read my essay on Powerful
Offenders - particularly the section on 'witness protection
programmes' which gives some general details on witness protection
and slso gives links to newspaper archives which discuss a very
well known case in Leicester in 2005 of a drive-by shooting of
Birmingham teenagers Charlene Ellis and Letisha Shakespeare, Four
men were convicted on basis of testimony by 'Mark Brown'. But it
was only possible to get him into the witness box under the
following conditions:
- his name was changed to protect him
- he gave evidence from behind a screen, his identity not revealed
to the defendants or their barristers.
-his voice was electronically distorted and had a 15-second time
delay set up so that his testimony could be broken off if he said
anything which might have identified him.
The police and CPS were encouraged and hoped that the case 'set a
precedent' and would encourage more people to come forwared who
were otherwise terrified of reprisals
But defence lawyers protested at the measures, claiming they
meant they could not cross-examine Brown properly (and by
implication, how could the jury come to a correct decision if had
not heard proper cross-examination
a couple of web links give some more details here
and here
In June 2008 the convicted started an appeal after the House of
Lords had ruled that a killer convicted through anonymous evidence
did
not receive a fair trial
Here is a more recent press report of a situation where the
police and prosecution failed to protect a
witness. The result was that he and his family had to move
out of the area to avoid reprisals by a criminal gang. The police
and CPS paid the family £550,000 in compensation
2. jurors, whose job it
is to listen to the presentation of evidence by prosecution and
defence in court and arrive at a decision, guilty or not guilty
Intimidation of - or attempts to
bribe - jurors are not new. Bribery of jurors (ordinary members of
the public summoned by the courts to form the jury which hears the
evidence and decides whether the accused is guilty 'beyond
reasonable doubt' in Crown Court trials. Some criminals may
be able to discover the home addresses, addresses of family and
relatives of members of the jury and either issue threats or
attempt bribery
Attempts to intimidate jurors led to the
introduction of majority verdicts in the Criminal
Justice Act 1967, so that there could be a conviction
even if one or two jurors disagreed.
During the 1980s, several trials had to be
stopped, one after seven months. In 1983 eight people were
convicted of trying to bribe jurors and were jailed for between 18
months and seven years. One of them, a certain George Francis is
alleged to have offered £100,000 to nobble the jurors while
another defendent, John Goodwin, was found guilty of approaching
at least four and up to eight jurors in his trial on £1.25 million
burglary charges
The Criminal
Justice and Public Order Act 1994 created an offence of
intimidating or causing, or threatening to cause, harm to a juror
or witness, punishable by up to five years in prison.
There was concern, however, particularly in
cases of organised crime that sophisticated criminals were able to
intimidate or bribe jurors
The
Criminal Justice Act 2003, which made judge-only trials
possible. Section 44 allows a trial without jury to be applied for
if there is evidence of a 'real and present danger' that
interference with the jury would occur and other security
measures, such as jury protection, would not prevent criminals
exercising pressure.
But at the Old Bailey in June 2009 we saw
the beginning of the first judge-only trial for about 400 years
The context is that four alleged serious
criminal are accused of conspiracy to rob a cargo warehouse at
Heathrow airport in 2004. There have already been three trials -
the last collapsed in 2008 after a serious attempt at jury
tampering. So the Lord Chief Justice allowed a judge-only trial to
proceed. It was considered that jury protection was just too
expensive
The defendents lawyers claimed this was a
'fit up' and the so-called evidence of jury tampering was given by
police to judges behind close doors so it couldn't be challenged
This shows the problem - how do you
challenge the evidence of a 'clear and present danger' of jury
tampering properly without a jury?
To add some colour to this case a few days
back (on 18th February 2010), one of the key defendents, Peter
Blake, absconded from the Old Bailey. He left the court after
getting permission to consult his lawyers!
All this sets a big precedent. Some
quite senior lawyers argued that it was and inevitable
development in the face of powerful organised crime groups.
Other commentators saw it as a dangerous
development.
Read an essay discussing jury
trials and powerful offenders by a student from Kingston
University
It has to be said finally, that governments
in recent years have had a generally negative attitude to the jury
system, regarding it as costly. There have been numerous attempts
to restrict the role of the jury (e.g. by reducing the range of
offences for which the defendand can elect for jury trial from the
Magistrates Court)
3. police officers,
usually detectives, and prosecutors,
trying to track down organised criminals and bring them to trial.
police corruption
In some countries organised crime will think little of
assasinating police or judges (often including their families and
relatives) who get in its way. In the UK we think of this type of
threat as applying mainly to civilians - witnesses and jurors -
rather than police or judges.
As regards police officers the issue in the UK is generally, to
the extent that it exists, a matter of enticement, or positive
encouragement through bribery rather than intimidation, to 'look
the other way' or provide information about how far the police are
on the tail of criminals or even to share in the proceeds of
criminal activities
Police corruption of this type in the UK is generally confined to
the lower levels of the organisation. It concerns individual
detectives rather than Chief Constables. It is not a new
phenomenon. In the late 1970s Sir Robert Mark, Commissioner of the
Metropolitan Police removed almost 400 officers from his force. In
the late 1990s, Sir Paul Condon, the Commissioner at the time,
initiated a similar operation against corrupt
detectives colluding with organised crime
Just recently the specialist police organisation the Serious
Organised Crime Agency (SOCA) has turned its attention to
issues of police corruption. A recent report on this from
the Guadian newspaper contains the alarming conjecture that:
"Anti-corruption investigators are becoming increasingly alive
to evidence that organised criminals have planted associates
with no criminal background into police forces to provide
influence and information."
This brings into mind similar suggestions that organised crime
groups are now so sophisticated and wealthy that they are sending
young people to university to study computer science so as to be
better able to build computer software for such purposes as
identity theft.
The main responses organisations such as police forces can make
- increasingly stringent vetting of applicants at the recruitment
stage, both into the police force itself and at entry to the
detective branch
- the use of elite specialist squads of 'uncorruptibles'
within the detective branch for certain areas of work
- an effective internal anti-corruption squad within the police
tasked to investigate and gather evidence on suspected officers
supergrasses and informants
Police and prosecutors can of course attempt to counter organised
crime by trying to recruit members of these groups to become
agents and informants.
Basically there are two varieties: either members of the criminal
organisation volunteer information to the law enforcement agencies
or the latter send in their own members as 'undercover' agents
into the criminal organisation. These methods are quite
traditional and do not of themselves compromise civil liberties or
directly interfere with the process of court trials
There has been much in the news recently (February 2012) about
the work of police undercover officers, not so much in connection
with organised crime but with police infiltration of political
groups. Nevertheless cases such as that of Mark
Kennedy illustrate the sorts of things that can go wrong
with police undercover operations
The 'supergrass' is someone who originates from the ranks of the
criminal organisation itself. Hence the origin of the term lies in
'grassing' or betraying your associates. The Italian term
pentiti literally refers to the 'penitent' or someone who
has decided to repent for his criminal activities by offering a
service to the law enforcement agencies. The supergrass is one of
a number of types of informants from the criminal (or terrorist)
underworld who gives information to the law enforcement agencies.
motives vary - might have 'had enough' or post-arrest decision to
collaborate in return for expectation of a reduced sentence
informants do this secretly and remain active inside criminal
organisations undercover agents in a more or less identical way to
a member of the law enforcement agencies entering the criminal
organisation in disguise. Here the problem is always that in order
not to 'blow their cover' such individuals may have to commit
crime
The use of supergrasses and informants do not directly change the
working of the trial system. Their evidence can still be
cross-examined by defence in open court in front of a jury -
though there may well be issues of protecting identity against
later reprisals.
One issue is however the reluctance of juries to believe the
evidence of individuals from the same criminal subculture or
organisation as the accused. Such individuals might be assumed as
having scores to settle, or simply distorting the truth in return
for a lighter sentence. The defence will try to stress these
issues to discredit the testimony of such witnesses
Recently (February 2012) , there has been some considerable
discussion of the problems in using supergrass evidence. The
issues have concerned the
reliability of evidence from such sources and also the
combination of the reliability of supergrass evidence in
relation to the costs involved in cultivating supergrasses
to collaborate with police and prosecutors
II.
Destroying the evidence
In the present period governments and
criminal justice agencies in most jurisdictions consider that
measures to impede the 'laundering' of the proceeds of crime - to
be of the utmost importance. Once criminal profits have been
effectively laundered - their precise origins have been disguised
through transmission through various bank accounts around the
world - then it is impossible to use their existence as evidence
of criminal activity. Criminals aim to make their wealth appear as
legitimate income and their are some very sophisticated ways of
achieving this. In court trials it may be very difficult for
prosecution to prove beyond reasonable doubt that such assets are
the proceeds of crime.
A response of governments which has been
regarded as in many ways a dangerous precedent is to change the
nature of criminal proof in trials in which the financial proceeds
of crime are at issues
The consequence of this type of thinking can be a frontal assault
on due process. This may involve a number of things such as:
This may involve a number of things such as:
-
changing the direction
of proof (the defendant has to prove innocence rather than the
prosecution prove guilt)
-
the standard
of proof may be reduced to the civil law
standard (balance of probabilities) even though the issues are
criminal matters.
-
a degree of criminality may be assumed from certain
characteristics of the offender, such as the existence of
previous convictims.
Some of developments have been in existence for some time (in the
specific area of anti-drugs trafficking legislation). These are
matters of concern to civil libertarians and lawyers who see
classic principles of due process being undermined. The most
recent important legislation, the Proceeds
of Crime Act 2002 strengthens and generalises
these developments.
Proceeds
of Crime Act 2002
introduced a number of new legal procedures and concepts
1.
criminal lifestyle
Normally, after a criminal conviction for, say, drug dealing, the
prosecution can apply for a court order to seize the assets of the
convicted criminal. Since the 1980s it has been possible for
prosecutors to regard the entire assets of the convicted person as
having been derived from crime. The 2002 Act extends this for all
offences for which a convicted person might be seen to benefit
economically (e.g. bank robbery) if it can be established that
they have a 'criminal lifestyle'.
A criminal lifestyle can be acquired in various ways including by
having had certain previous convictions of a similar nature.
Critics argue that this introduces the principle of allowing
previous criminality, for which the individual has already been
punished, impinge on the current offence (by making it possible to
confiscate all assets). This principle, you may recall from our
discusssion of rape trials, was conceded in the case of rape in
the specific form of similar
fact evidence.
2.
civil recovery
The second principle introduced by the Act is called civil
recovery. This refers to the fact that the prosecution
can now apply for a confiscation order from the criminal courts
while only having to argue that on the civil
law standard of balance of probabilities the assets in the
possession of an individual are the proceeds of crime. It is up to
the individual concerned to demonstrate that they are not the
proceeds of crime. This both lowers and reverses the standard
of proof. But, here is the sting in the tail, this procedure is
quite independent of any actual criminal conviction in the courts.
Thus in one case in Scotland, soon after the passing of the Act,
an individual who had been acquitted of drugs trafficking because
the prosecution could not provide evidence to convict him beyond
reasonable doubt in the criminal court, nevertheless had
his assets confiscated because the Procurator Fiscal (the Scottish
prosecutor) argued successfully that on the balance
of probabilities his assets were the proceeds of
crime.
3.
a duty to report and observe
The third process that the Act introduces, and again it is
extending and consolidating practices that date from the 1980s, in
the duty of people who work in the Financial Services sector
(which includes not only banks but exchange bureau, estate agents,
solicitors etc.) to report 'suspicious' financial transactions.
What is new is that they are liable to criminal prosecution if
they do not.
Serious Crime Act 2007
The idea of criminal lifestyle we find embodied in a more recent
piece of legislation, the Serious
Crime Act of 2007. This Act enables the imposition of
serious crime prevention orders in which the High Court if it is
satisfied that the person has been involved in serious crime and
has reasonable grounds to believe that such an order would protect
the public, These grounds are formulated in terms of the lower,
civil standard of proof 'on the balance of probabilities' rather
than the criminal standard of 'beyond reasonable doubt' and the
criteria for having been involved (on the balance of
probabilities) in serious crime includes that the person has
"conducted himself in a way that was likely to facilitate the
commission by himself or another person of a serious offence,
whether or not such an offence was committed."
The order imposed by the court may include restrictions on your
property and financial activities, premesis to which you have
access and other restricitions.
These orders should be seen in the context of Anti-social
behaviour orders (ASBOs) under the 1998 Crime and
Disorder Act and subsequent legislation and also Anti-Terrorist
Control Orders under the 2005 Terrorism Act. We shall
deal with these in the next session. What these forms of
restriction do is not only introduce the lower standard of civil
proof into criminal jurisdiction, and, as we have seen in the case
of the proceeds of crime, the reverse burden of proof, they also
arguably introduce as principle of 'pre-emptive criminalisation'
that restrictions may be imposed on you not as the result of
having been convicted of a crime in the courts (beyond reasonable
doubt) but in order to prevent you committing an offence, the
grounds being that in terms of your previous behaviour you are
likely to do so.
It is not difficult to see why civil libertarians are concerned
about these developments
conclusions
What we are looking at are some of the ways in which the criminal
justice system seems dragged away from due process when the
priority becomes that of making the system an 'effective weapon'
in the fight against powerful criminals. This, critics argue, can
easily compromise the other fundamental task of the criminal
justice system: to deliver justice.
Critics do not usually deny the gravity of the activities of
organised crime but rather urge us to consider other ways of
dealing with the problems
In the case of drugs trafficking we should rather
concentrate on being 'tough on the causes of crime' and tackle the
poverty in poor countries which makes it so profitable to grow
heroin and cocaine. Also many urge the legalisation of drugs. This
debate is well known and we need not consider it further here.
Another argument is that trying to separate out the
proceeds of crime from other funds is so fraught with difficulty
that, despite all the legislation mentioned above, little will be
achieved. But it is much easier to identify untaxed income. This
is the Al Capone issue. People like the Canadian economist Tom
Naylor argue that energy would be better spent tracking down
income undeclared for tax and then issuing stiff tax-arreas order.
This would net in a lot of criminal money but would not have the
bad effects on the criminal justice system noted above.
You can read more about these issues in my specialised organised
crime lecture here
The problem of cybercrime, to which we now turn, is very much a
problem of the illusive and difficult nature of the gathering of
evidence sufficient to secure a conviction rather than being a
problem of witness intimidation or police corruption
The Problem of Cybercrime
In criminology 'cybercrime' is becoming very much a separate
topic to organised crime but essentially we are talking about
groups of criminals whose main form of organisation is the
computer network and whose main weapon is also the computer
program. It is useful to distinguish three types of usage of
computers and computer networks in criminal activity.
1. computer as accessory:
To a certain extent 'cybercrime' is a meaningless term or rather
it is trivial, referring to the fact that quite orthodox forms of
theft and crime use computers and the internet just as they might
use firearms or safe-cracking equipment
Thus existing criminal groups - drugs traffickers (who buy in
computer expertise) use encrypted email, and closed underground
virtual networks to hide their activities; online pornography
groups use secret servers to store illegal material. Secret
websites and torrent sites may enable P2P illegal file sharing as
mechanisms for communicating data
But even with classic forms of crime such as fraud and theft, the
use of computers has created new forms of criminal organisation
and new problems for the criminal justice system. Also computer
technology has changed the relationship between victim and
offender. We are becoming increasingly dependent on computuerised
systems the working of which the average citizen and potential
victim may know increasingly little.
2. computer as target:
The earliest types of computer crime that came to the attention
of the authorities were forms of 'vandalism' or damage to
property. The weapon was the computer
virus, a malevolent program which, when introduced
into a network or a single computer, would render them inoperative
by, for example, distorting the monitor image, trashing the files
on the hard disk and a variety of other disruptions. The writers
of virus programes were less likely to be anything to do with
organised crime (or terrorist) groups than simply 'rogue
programmers', frequently in their teens, showing off their
programming abilities. But of course in the hands of serious
criminals the virus could become a device for extortion and
blackmail: "pay us a large sum of money to avoid having a virus
introduced into your system which will erase all your files..."
Such a threat can be very real to a bank or large company, an
electricty power grid or air traffic control system - all of which
rely heavily on computer technology for their operation.
Another early form of computer crime was Hacking,
that is, the unauthorised entry into some-one elses computer
system or network. Many early hackers were pranksters who got past
the various security
firewalls and password protected sites just to show that it
could be done. They were sometimes then hired by the companies
they had hacked into to show how it could be done and so help to
improve the security systems. One of the most celebrated early
computer hackers was Kevin
Mitnik whose exploits included unauthorised access to the
computer system of large corporations. Although guilty of several
criminal offences, Mitnik was in no way associated with systematic
organised crime. But again, in the hands of the serious criminal
or terrorist or espionage agent, breaking into someone elses
secure computer system can be the basis important criminal
activity ranging from theft of information, theft of finance, to
disruption and breakdown of systems similar to the effects
of a virus.
Another form of attack on computer systems about which we have
heard a lot recently is the Distributed
Denial of Service Attack (DDoS)
This is a sophisticated method whereby the attacker is able to
take over or 'capture' a number of computer systems from almost
anywhere, and use part of their processing power to sent
internet communications, usually requests for information, in
such quantity that the target computer becomes
overloaded and collapses under the strain. Again, terrorists
would have a potential interest in using this method to disable
electricity grids, radar systems and even the computerised
regulation systems of nuclear power stations. There is much
discussion of the threat of 'cyberterrorism' and 'cyberwarfare'
which we shall ignore here. Organised crime, aims rather at money
making. There is very little money to be made from disabling
systems as such. But the threat of such disablement can be a major
source of extortion in which criminal gangs may see as lucrative.
Banks and e-commerce sites (think Amazon or any of the big online
retailers) may pay be persuaded to pay 'protection' to
cybercriminals to avoid the risk of having their entire database
of confidential customer information wiped out, or maybe put to
some other use.
Actually, it seems that as far as DDoS attacks are concerned, according
to the statistics, political activists are currently
(February 2012) more important than organised criminals or
terrorists. We saw, for example, the Wiki-leaks website which has
revealed thousands of documents of secret information, much of it
US diplomatic dispatches. The highly embarrassed US government has
an interest in closing down the Wiki-leaks website and in the
bringing of criminal charges against it's organiser Julian
Assange. Various important on-line commercial and banking websites
including Amazon, Visa, Mastercard and PayPal, obligingly refused
to accept donations from supporters around the world to be
forwarded to Wiki-leaks. A group of activists known as Anonymous
effectively mounted DDoS attacks on these sites and rendered them
useless for up to 24 hours. Anonymous is part of a new generation
of 'hacktivist' radical movements using computer technology for
radical political purposes. Anonymous recently hacked a security
conference between the London Metropolitan Police and the American
CIA and uploaded
it to Youtube!
But we digress, our focus here is on criminal, not political or
other activities using computer networks
3. the computer as an instrument of crime:
It is this aspect of computer crime which has now become
increasingly identified as the focus of cybercrime. Traditional
organised crime groups turning to new methods are being joined by
entirely new criminal groups and individuals dedicated to making
money through the use of computers as an instrument of theft
and fraud.
There is a rough continuum of methods of committing such
computer-assisted theft. At one end is the direct approach to the
central computer systems of banks and e-commerce organisations
such as Amazon and e-bay and at the other end is the approach to
the individual customer or user of those systems
Hacking directly into banks and financial organisations
At one end of the continuum is the method of directly hacking
into the computers of banks or other financial institutions and
moving money out of accounts and transmitting them to another
on-line bank account controlled by the criminals. The individual
user or customer is entirely outside the process which is one of
direct robbery of funds from the organisation through hacking
methods.
The theft of credit card or customer account details is next
along the continuum. If a hacker penetrates the organisation's
central computers they may not be able to directly divert funds
but they may be able to steal details of customer accounts. They
are then in a position to perform transactions by impersonating
individual users. The individual user will then find to their
surprise that there are records of transactions on their credit
cards or customer accounts which they did not in fact make.
Occasionally, as we know all too well, employees of the
organisation may lose laptops or CD ROMs which contain sensitive
data on individual accounts.
These days bank and e-commerce sites spend a lot of time on
security. The more secure the central computing systems of the
banks, financial and e-commerce institutions the more the
criminals move further along the continuum towards you the user.
The focus moves towards stealing your details from you
or your personal computer so that the criminals don't
need to worry about hacking into the central computer systems.
They can simply pretend to be you. The criminals are aiming to
steal all or some of the following
-
your credit or debit card details.
-
your bank or other online account details
-
your identity (your date of birth, address,
National Insurance (social security) passport or birth
certificate details, the information which you would have to
present in order to open a bank or credit card account in the
first place or to get a mortgage (someone else re-mortgaging
your property!!)
These are some of the methods that may be used
Approaching your computer
This, in many ways, is the opposite of virus writing - modern
cybercriminals do not want to wreck your computer, on the contrary
they want it to work so that you think everything is working
normally only it's not! You are, without being aware working for
them. The form of malware
(malevolent program) deployed is usually called a trojan or trojan
horse. To take a simple example. You download a file to your
PC (maybe a music or video file) or you visit a website - the more
dubious the website the more likely this is to happen - and in
fact you have downloaded without knowing it a program which was
included 'free' in your download! This free program is not visible
to you. It is a 'key logger', that is to say a program which
secretly records every key press you make on your computer
keyboard. It then periodically send this record to a website which
will be run by, or to which the cybercriminals have ready access.
One day, as you log into your on-line banking facility with your
password or type your credit card details into a perfectly honest
e-commerce website to make an on-line purchase it will all be
recorded and sent to the criminal website. They will then be able
to log on later and pretend to be you.
Approaching you directly
Finally, at the end of our continuum, the approach is made
directly to you in the sense that rather than installing some
secret trojan on your PC, the criminals rely on your own
actions to give them the information about your that they
want.
They may for example set up a website which has a front page
identical to that of your bank. They will intercept and divert to
this new page internet calls to the bank they have selected. You
think you are logging on to your bank but in fact you are logging
on to a completely different website, run by the criminals. You
are giving them your password and other details
A variant of this is known as phishing.
You may receive an email which looks as though it comes from
your bank or credit card company. It may say something like 'due
to upgrading our systems you are required to re-register your
account details. We apologise for this inconvenience. Please click
here.' The whole thing rests on your being stupid enough to
believe this is an actual email from your bank. In fact, as you
should know, your bank would never send such an email
asking you to re-enter your password, date of birth and heaven
knows what else. The bank would write to you first and
inform you of the situation.
Even when you are not using your PC directly, you may be typing
in your debit card PIN when you take cash from an ATM (automatic
teller machine). Criminals may set up surveillance so that they
can see the PIN number that you type in and then use this to
'clone' your debit card and steal money from your account
This is simply a rough approximate outline of the varieties of
cyber crime which focus on theft or fraud. But our main focus here
is on the problems this type of cybercrime poses for the law
enforcement and criminal justice agencies
Problems of policing and prosecuting cybercrime
Although a variety of organised crime, the type of cybercrime we
have been discussing is in many ways quite different from, say,
drugs trafficking or protection rackets. As we noted, even the
most amorphous trafficking network needs 'boots on the ground' at
various points in its operation. Illegal drugs like heroin and
cocaine are physical goods, they must be refined and manufactured
in laboritories, stored and tranported and eventually sold to
addicts on the streets. The most easily arrestable, from the
police point of view, are the street level dealers and workers who
are "socially embedded" in their communities. In these communities
ordinary people will see something of the criminal acitivity and
hence need to be deterred from giving information to the criminal
justice agencies.
The activity of penetrating computers, stealing money from online
bank accounts and transferring it to other online bank accounts
has no aspects which cannot, in principle, be conducted at the
computer screen in some well hidden and protected location. As
David Wall, a criminologist concerned with cybercrime puts it"
"internet crime is by nature largely
individualistic and, despite what many commentators say, resists
the clutches of traditional organised crime as much as it does the
state (police). Instead, we experience new forms of organised
crime that is networked rather than socially embedded." (more
here)
Cybercriminals can be collections of individuals linked only by
internet connections and the various types of computer
technologies available for making those connections as invisible
as possible. Some may specialised in programming - writing the
programs for trojans or setting up websites for phishing. Others
may specialise in hacking into secure networks. There is
specialisation and individuals will sell their services to one
another. Cybercriminals may link up with networks already in use
by drugs traffickers. Money stolen by cybercrime may be laundered
through the same channels as drugs money. They may form groups and
meet occasionally. But the cybercriminals do not normally have to
show their faces in public as criminals. A person on the train
carrying a laptop does not appear out of the ordinary.
This poses severe problems for the law enforcement agencies. If
we look at the problem in terms of the four participants in the
'square of crime' we can say that in cybercrime, the square hardly
functions: the offender is almost invisible except to the most
skilled detective trained to pay attention to computer network
traffick; the victim is often unaware of the offence being
committed until well after the damage has been done; the
surrounding public or community has virtually no information to
given to the police. Occasionally an attentive computer network
manager in a bank or other organisation may notice that something
odd is happening but rarely ordinary members of the public. To cap
it all many key victims, especially large commercial
organisations, may be very reluctant to report the crime or
collaborate with police. We can elaborate further the most
important aspects of this
The invisibility of the offender
The invisibility of the offender in cybercrime is in fact a
combination of two things. Firstly, as we have just noted, the
cybercriminal is less likely to have to show his face in public -
unlike for example the drugs trafficker. But an additional
consequence of the global networks within which cybercrime
operates is the phenomenon of being location in one area of the
globe while committing the crime in another.
In drugs trafficking for example, the growers and refiners of
illegal cocaine or heroin will be located well outside the UK.
Traffickers usually transport the drugs through a number of states
before reaches street sellers in London or Brighton. But the point
is that in each of the countries involved drugs will be sold,
there will be drug dependency and although they may differ in how
far they criminalise the individual user, the criminal justice
systems of those countries will have criminalised trafficking and
the production of drugs. Thus there will be no legal problems in
police forces and prosecutors collaborating between, say,
Colombia, Italy, The Netherlands and the UK. Such global police
operations do indeed take place on the basis of information
gathered from penetrating the drug traffickers communication
networks.
But with cybercrime things are different. Firstly, computer
networks are sufficiently recent developments that legal
harmonisation between countries has still not yet occurred. In
some jurisdiction the mere act of hacking - of gaining uninvited
access to a computer network - is a criminal offence while in
others an offence is only committed if some actual destructive
activity - such as deleting files or stealing information - can be
shown. This impedes international collaboration between different
countries each with their own criminal jurisdiction.
Secondly, if you are located in the UK and you commit an act of
hacking a computer located in the US (we'll give an example of
this below) then you have committed a crime in the UK (under the Computer
Misuse Act 1990 - this approach is also urged on member
states of the European Union by the EU
Convention on Cybercrime 2001). But this is not true
in many parts of the world. If you do no local damage
then the law enforcement agencies may not be very interested. This
is beginning to change as some of the examples in the yellow boxes
below illustrate
Much of the expertise in hacking and designing trojans, devices
for obtaining credit card information and similar programs,
originated in Eastern Europe in the last decades of Soviet rule.
As long as cybercriminals were committing their offences against
computer systems in Western Europe and the US the KGB (the feared
Russian security services) were not particularly bothered. That is
less the case today as Eastern European countries are developing
relations with, or have become members of, the European Union.
But what is an issue is that many companies which provide
financial or media services and who store your bank details when
you enter into a direct debit agreement have, for
reasons of cost, outsourced many of their help lines and account
management services to countries such as India or other states in
the global south. So, for example, if you want to change your
cable TV subscription in Brighton you phone the help line and you
are put through to a call centre in India. the operator can change
your subscription (e.g. to a faster broadband package) and will
make the adjustments to your direct debit. In other words your
direct debit details with a UK bank are, in theory, accessible to
someone in India, or another state, who has not been vetted by
either your bank or your cable TV provider. From time to time this
situation gives
rise to concerns about security
The difficulty of attributing the offence to
the offender
A further problem quite unique to cybercrime is that one of the
techniques used is to take over someone else's computer and use it
for criminal purposes without their knowledge. If your PC is not
particularly secure (you do have up-to-date anti-virus software on
your PC don't you? And these days you need one for your Mac
as well!) you may inadvertently download a trojan horse program
(see above) which takes over part of your computer and uses it,
when you go online, to download illegal pornography and then send
it somewhere else. This is a good way for the porn merchants to
cover their tracks but may render you liable to prosecution as the
police trace the original download to your computer. Your defence
will be that it all happened without your knowledge and
intervention: it must have been the work of a trojan program. But
the police computer forensics people can find no evidence of a
trojan on your PC. But some trojans are programmed to
self-destruct after a certain period of time... You get the
picture? The actual attribution of criminal responsibility beyond
reasonable doubt become very difficult. Read the material
in the box below about two UK cases in recent years. Don't worry
about the technical details. But if you can grasp the basic issues
then you have a good understanding of the general obstacles to
successful convictions in cybercrime cases
Reluctance of the victim to collaborate
The final obstacle to successful prosecution in many cybercrime
cases is the reluctance of the victim to report the offence to the
criminal justice agencies and collaborate in investigation. But
this is not due to fear of reprisals from the offender but a fear
of loss of customer base. In terms of the 'square of crime' we are
talking about the victim's belief that they will be penalised by
the public if they report the offence. The issue is simple. You
bank does not want you to know that it has been the victim of
several recent hacking attacks which have stolen your account
details or simply moved money out of your account. If customers
know this they may conclude that this bank simply does not take
security seriously and will be minded to transfer their accounts
elsewhere. The bank would rather put the money back into your
account at it's own cost and leave it at that. The last thing it
wants is the police electronic crime unit - and the journalists
not far behind, looking into the bank security system.
For this reason collaboration between police and financial
institutions in such cases is quite a recent development. In the
UK not until 2009 was the first major collaboration between the
financial institutions and the London Metropolitan Police
electronic crime unit. In a major case involving collaboration
with US and Dutch law enforcement agencies several members of a
gang based in Eastern Europe and using trojan programs to siphon
money out of UK banks. There have been other cases, and you can
read something about them in the box below
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